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CIBIL & Credit Bureau

CIBIL Dispute Filed — No Response from Bank in 30 Days

You filed a dispute with CIBIL about a wrong entry. CIBIL contacted the bank/lender for verification, but the bank did not respond within 30 days.

Applies to: Banks and NBFCs (credit reporting member institutions)CICRA 2005 + CICRA Amendment 2021

⚖️Your Rights Under RBI Regulations

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If the bank does not respond to CIBIL's dispute query within 30 days, CIBIL must update the record in your favour based on available documentation.

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The bank's silence is treated as acceptance that the data may be incorrect.

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You can write directly to the bank citing that they failed to respond to CIBIL's query.

💰 What You Can Recover

Correction of credit report. Compensation if the dispute silence caused credit denial or financial loss.

⏱ Response Deadline

30 days after CIBIL contacted the bank.

📋Step-by-Step — What to Do

1

Download your CIBIL dispute status — confirm the bank was contacted and did not respond in 30 days.

2

Write to the bank's credit bureau team and Nodal Officer citing their failure to respond.

3

Write to CIBIL demanding automatic correction as per CICRA provisions.

4

File with RBI Ombudsman against the bank for non-compliance.

🏛 Where to Escalate If Bank Doesn't Respond

RBI Integrated Ombudsman — cms.rbi.org.in

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Governing RBI Circular
CICRA 2005 + CICRA Amendment 2021
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